“Accelerating Service Development” Rwanda ICT Strategic and Action Plan (NICI III – 2015) Table of Contents Executive Summary...................................................................................................................................... 6   PART 1: PREAMBLE ................................................................................................................................. 9 1.1. The Current Context........................................................................................................................ 9 1.1.1. ICT Trends....................................................................................................................... 10 1.2. Vision ............................................................................................................................................ 12 1.3. Rwanda ICT4D (NICI) Process .................................................................................................... 13 1.4. ICT Achievements ........................................................................................................................ 17 1.5. Challenges and Opportunities ....................................................................................................... 19   PART 2: NICI III Focus areas .................................................................................................................. 21 2.1. Methodology ................................................................................................................................. 21 2.2. Focus Area Rationale and Description ........................................................................................... 21 2.2.1. Skills Development [SD] ................................................................................................ 21 2.2.2. Private Sector Development [PSD] ................................................................................. 22 2.2.3. Community Development [CD] ...................................................................................... 23 2.2.4. e-Government [e-GOV] .................................................................................................. 24 2.2.5. Cyber Security [CS] ........................................................................................................ 25   PART 3: NICI III Projects 2011-2013 ...................................................................................................... 27 3.1. Introduction .................................................................................................................................. 27 3.2. Focus Area Projects .................................................................................................................... 27 3.2.1. Skills Development [SD] Projects ................................................................................... 27 3.2.2. Private Sector Development [PSD] Projects ................................................................... 33 3.2.3. Community Development [CD] Projects ........................................................................ 42 3.2.4. e-Government [e-GOV] Projects..................................................................................... 48 3.2.5. Cyber Security [CS] Projects .......................................................................................... 56 3.2.6. Cross-Cutting Projects ..................................................................................................... 61   PART 4: INSTITUTIONAL AND IMPLEMENTATION FRAMEWORK ........................................ 68 4.1. NICI III Institutional and Implementation Framework................................................................. 68 4.1.1. National ICT Steering Committee (NISC) ...................................................................... 69 4.1.2. RDB ................................................................................................................................. 70 4.2. NICI III Implementation Framework FY 2011-2012 ................................................................... 73 4.3. Project Development and Implementation Framework FY 2013-2015 ........................................ 77   PART 5: CONCLUSION ........................................................................................................................... 78   APPENDICES............................................................................................................................................. 79 APPENDIX 1: NICI II: KEY LESSONS LEARNED AND RECOMMENDATIONS ....................... 79 APPENDIX 2: SAMPLE OF NICI III PROJECT PROFILE DOCUMENT ...................................... 81 APPENDIX 3: NICI III STAKEHOLDERS ........................................................................................... 83 APPENDIX 4: NICI-2015 TASK FORCE & TEAM OF RESOURCE PERSONS ............................ 84