or (g) (i) preventing the broadcasting of programmes that— simulate news or events in a way that misleads or alarms the audience; (ii) depict the actual process of putting a person into a hypnotic state; or (iii) are designed to induce a hypnotic state in the audience; or (iv) use or involve the process known as “subliminal perception” or any other technique that attempts to convey information to the audience by broadcasting messages below or near the threshold of normal awareness; and (h) such other matters relating to program me content as may be o f concern to the community. (3) Codes of conduct developed in consultation with— (a) commercial broadcasting licensees shall specify what broadcasting time shall be allocated to advertising the standards that are to apply to advertisements; and (b) commercial radio broadcasting licensees shall specify what quota o f Zimbabwean and African music shall be played in addition to that prescribed by this Act; and (c) broadcasting licensees generally shall provide for — (i) methods of handling complaints from the public about programme content or compliance with codes of conduct; and (ii) methods of reporting to the Authority on complaints so made; and (d) television broadcasting licensees shall provide for the captioning o f programmes for the hearing impaired; and (e) community broadcasting licensees shall provide for— (i) the kinds of sponsorship announcements that may be broadcast by those licensees; or (ii) the kinds of sponsorship announcements that particular kind o f programme may carry; and (f) broadcasting licensees generally shal l provide for the granting of a right of reply where it is sought and justified; and (g) subscription broadcasting licensees shall provide for dealings with customers of the licensees, including meth ods of billing, fault repair, privacy and credit management. (4) Any code of conduct governing the matter s referred to in subsection (2) or (3) that, immediately before the date of comm encement of this Ac t, was applied by a public broadcaster or othe r person lawfully providi ng a roadcasting, webcasting o r subscription satellite broadcasting servic e, shall be lodged by that person with the Authority for review in terms of subsection (7). (5) In developing codes of conduct relating to matters refe rred to in paragraphs (a) and (c) of subsection (2), community attitudes to the following matters are to be taken into account— (a) the portrayal in programmes of physical and psychological violence; (b) the portrayal in programmes of sexual conduct and nudity; (c) the use in programmes of offensive language, including hate speech; (d) the portrayal in programmes of the use of drugs, including alcohol; (e) the portrayal in programmes of matter that is likely to inc ite or perpetuate hatred against, or vilifies, a ny person or group on the basis of ethnicity, nationality, race, gender, natural difference or condition, age, religion or physical o r mental disability; (f) the reasonable protection of an individual’s name and reputation; (g) such other matters relating to programme cont ent as are of concern to the community.