5 (a) a document which contains information that is open to public access, as part of a public register or otherwise, in accordance with another written law, where that access is subject to a fee or other charge; (b) a document which contains information that is available for purchase by the public in accordance with arrangements made by a public authority; (c) a document that is available for public inspection in a registry maintained by the Registrar General or other public authority; (d) a document which is stored for preservation or safe custody, being a document which is a duplicate of a document of a public authority. 13. (1) A person who wishes to obtain access to an official document shall make a request in the form set out in the Schedule, to the relevant public authority for access to the document. (2) A request shall identify the official document, or provide sufficient information to enable the designated officer of the public authority, or an employee of the public authority who is familiar with the relevant documents, to identify the document with reasonable effort. (3) A request may specify in which of the forms described in section 18 the applicant wishes to be given access. (4) Subject to section 21, a request under this section may be made for access to all records of a particular description or all records relating to a particular subject. (5) An application for access to an official document held by a public authority referred to in section 4(j)(i) or (iii) shall be made to the responsible Minister. 14. (1) A public authority shall take reasonable steps to assist any person who (a) wishes to make a request under section 13; or (b) has made a request which does not comply with the requirements of section 13 (2), to make a request in a manner which complies with that section. (2) Where a request in writing is made to a public authority for access to an official document, the public authority shall not refuse to comply with the request on the ground that the request does not comply with section 13(2), without first giving the applicant a reasonable opportunity of consultation with the public authority with a view to the making of a request in a form that does comply with that section. (3) Without prejudice to section 21, a public authority shall take reasonable steps to assist any person in the exercise of any other right under this Act. 15. A public authority shall take reasonable steps to enable an applicant to be notified of the approval or refusal of his request as soon as practicable but in any case not later than thirty days after the day on which the request is duly made. 16. (1) Subject to this Act, where (a) a request is duly made by an applicant to a public authority for access to an official document; (b) the request is approved by the public authority and (c) any fee prescribed under section 17 that is required to be paid before access is granted has been paid, the public authority shall forthwith give the applicant access to the official document. (2) Where (a) a decision is made not to grant a request for access to a document on the ground that it is an exempt document; (b) it is practicable for the public authority to grant access to a copy of the document with such deletions a to make the copy not an exempt document; and (c) it appears from the request, or the applicant subsequently indicates, that the applicant would wish to have access to such a copy, the public authority shall give the applicant access to such a copy of the document. 17. (1) No fee shall be charged by a public authority for the making of a request for access to an official document. (2) Where access to an official document is to be given in the form of printed copies, or copies in some other form, such as on tape, disk, film or other material, the applicant shall pay the prescribed fee. (3) Notwithstanding subsection (2), where a public authority fails to comply with section 15, any access to official documents to which the applicant is entitled pursuant to his request shall be provided free of charge. (4) Notwithstanding subsection (2), where a public authority fails, to give an applicant access to an official document within seven working days of the payment of the relevant fee pursuant to section 16(1)[c], the applicant shall, in addition to access to the official document requested, be entitled to a refund of the fee paid. (5) The fees payable by the applicant shall be commensurate with the cost incurred in making documents available. 18. (1) Where a document to which access is required to be under this Act is held by a public authority in printed form, the public authority shall give access to it by supplying a copy of it to the applicant or, if the applicant so requests, by making it available to the applicant for inspection. (2) Where a document to which access is required to be given under this Act is held by a public authority other than in printed form, the pubic authority shall, if the applicant so requests, give access to it (a) by supplying a copy of it to the applicant;