Regulation on Promotion by Telecommunication Operators Rwanda Chapter VI Faults nd their sanctions Article 24 – Defaulting in promotions The concerned licensee who commits one of the following acts; 1° proceeding with the promotions without providing the relevant descriptive report to the Regulatory Authority with effect from the actual date of the promotion; 2° proceeding with the promotion after an order of cancellation or cessation by the Regulatory Authority, with effect from the effective date of notification of the order; 3° having a promotion period more than what is provided for by this regulation from the date of the extension; commits a fault and is liable to a maximum fine of five million Rwandan francs (FRW 5,000,000) per day. Article 25 – Non-compliance with an order or a directive relating to promotion The licensee who fails to comply with any specific order or directive of the Regulatory Authority in relation to the concerned promotion, commits a fault and is liable to a maximum fine of five million Rwandan francs (FRW 5,000,000) per day of its non-compliance. Article 26 – Provide false or misleading information The licensee who provides the falsified or misleading information to the Regulatory Authority for the purposes of the promotion, falsified or misleading information to the general public, commits a fault and is liable a maximum fine of ten million Rwandan francs (FRW 10,000,000). Chapter VII Powers to impose sanctions and appeal Article 27 – Powers to impose sanctions Notwithstanding other sanctions provided for in other relevant laws, the Regulatory Authority imposes the provided sanctions the defaulting licensees. Article 28 – Right of appeal A dissatisfied licensee has right to appeal before the Regulatory Board if the promotion of his or her service or product is cancelled by the Regulatory Authority. Article 29 – Procedure for appeal The appeal is done in writing and addressed to the Chairperson of the Regulatory Board within a period of thirty (30) working days counted from the date of the decision. The concerned-licensee must provide the grounds of such appeal. The Regulatory Board may decide to call a hearing and the decision of the Regulatory Board is communicated to the licensee within seven (7) working days from the date of the appeal. The decision of the Regulatory Board is binding unless overruled by a competent court. By Laws.Africa and contributors. Licensed under CC-BY. Share widely and freely. 7

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