MINISTRY OF WORKS, TRANSPORT AND COMMUNICATION Implications. The ability of regulations to serve the public interest depends on the way decisions are made. Decisions made behind closed doors, without public input and which are not published will not create the necessary environment for a successful restructuring of the industry. A transparent regulatory process is desirable not only because it is likely to enhance the regulator's autonomy and effectiveness, but also because it makes good business sense. Where the rules of the game are unknown or uncertain, new investments will be deterred. Unless new market entrants are assured that they will be treated fairly vis-a-vis other providers and that there are transparent, established procedures, investors will be reluctant to invest in the industry. A fair and transparent regulatory regime where users, operators and other interested parties are able to participate will enhance a sound development of the industry. 15 TELECOMMUNICATIONS POLICY FOR BOTSWANA