3) Interconnection agreements, including a RIO, shall include a service level agreement specifying: a) Service configuration and technical Interconnection, routing and signaling; characteristics, such as, Points of b) Operational and maintenance conditions and associated performance measures; c) Quality of service indicators; and, d) Remedies, charges and penalties for non-compliance with the service level agreement. 4) The service level agreement shall apply to all current and all future services, and be modified, as needed, for future evolutions of network technologies, in the best interest to consumers. 21. Technical Specifications of Interconnection 1) An interconnection agreement, or a RIO, shall include, at a minimum, the following technical information: a) Physical Form of Interconnection i) The forms of physical interconnection offered; namely, interconnection at the Requested Operator’s site, or at the site of the Requesting Operator, or between each operator’s site. ii) A list of locations offered for interconnection, including maps and network diagrams to enable both parties make efficient choices on the selection of the Points of Interconnection. iii) All relevant technical specifications and standards for each Point of Interconnection. iv) All relevant technical specifications and standards for network planning. v) Procedures for establishing, relocating or removing Points of Interconnection in the Requested Operator’s network. b) Switching Network Interconnection i) Rules and procedures to meet the switching capacity requirements for interconnecting traffic. ii) Identify the level at which switching PoIs will take place (international gateway, city node, local exchange, etc.), or in the case of IP interconnection, at what transport layer interconnection will take place. c) Links and Routing Interconnection links connecting the networks of two Interconnecting Operators shall specify: i) Route capacity, ii) Route dimensioning, and, iii) Route diversity. 12