13/3/24, 13:44
Oversight Board | Independent Judgment. Transparency. Legitimacy.
sent to additional teams within Meta for policy and safety review. In this case, Meta’s Global
Operations team decided to escalate the content further to Meta’s policy teams for
newsworthiness review.
Upon review, within two days of the content being posted, Meta issued a newsworthiness
allowance, which permits content on Meta’s platforms that might otherwise violate its policies if
the public interest in the content outweighs the risk of harm. The newsworthiness allowance can
only be applied by specialist teams within Meta after content has been escalated for additional
layers of review.
As part of escalated review by Meta’s policy teams, a “marked as disturbing” warning screen
was applied under the Violent and Graphic Content policy, and the content was added to a
Graphic Violence Media Matching Service (MMS) Bank that automatically places a warning
screen over the video and identical videos identified on the platform. However, due to a
combination of technical and human errors, this failed, and had to be completed manually about
one month later.
Meta referred this case to the Board, stating that it demonstrates the challenge required “to
balance the value of raising awareness of these issues against the potential harm caused by
revealing the identity of prisoners of war.” Meta asked the Board to consider whether Meta’s
decision to allow the content represents an appropriate balancing of its values of “Safety,”
“Dignity,” and “Voice,” and is consistent with international human rights principles.
3. Oversight Board authority and scope
The Board has authority to review decisions that Meta submits for review (Charter Article 2,
Section 1; Bylaws Article 2, Section 2.1.1).
The Board may uphold or overturn Meta’s decision (Charter Article 3, Section 5), and this
decision is binding on the company (Charter Article 4). Meta must also assess the feasibility of
applying its decision in respect of identical content with parallel context (Charter Article 4). The
Board’s decisions may include policy advisory statements with non-binding recommendations
that Meta must respond to (Charter Article 3, Section 4; Article 4). Where Meta commits to act
on recommendations, the Board monitors their implementation.
https://www.oversightboard.com/decision/FB-YLRV35WD/
8/26
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