Kenya Subsidiary Legislation, 20 I 5 1004 (2) A telecommunications operator shall suspend and deactivate a SIM-card of a subscriber who fails to comply with the provisions of paragraph (1). (3) The provisions of regulations 13 and 14 shall subject to to any person who contravenes this necessary modifications apply regulation. 14. (l) A shall suspend telecommunications services of an unregistered subscriber, if the telecommunications operator unregistered subscriber fails to comply with these Regulations after thirty days upon the commencement of these Regulations. (2) A telecommunications operator unregistered subscribers shall notify all of its intention to Suspension of telecommunicatio n services. its suspend the telecommunication services if they do not comply with the provisions of these Regulations within the period specified under paragraph (l). (3) A notice under paragraph (2) shall in the first instance, be in the form of a personal notification from the telecommunications operator to the subscriber and subsequent further notices may be in the form of(a) (b) (c) an advertisement in a newspaper of national circulation; an advertisement in an electronic medium that broadcasts throughout the country; or any other form as may be permitted in writing by the Authority. (4) A telecommunications operator shall reactivate a suspended SIM-card where a subscriber complies with these Regulations. (l) A telecommunications operator shall deactivate subscriber's SIM-card - 15. a (a) if telecommunications services to the subscriber has been suspended for a period of ninety days; (b) upon request by a subscriber; or (c) if the telecommunications operator or the Authority establishes that the subscriber has provided false information for registration. (2) Notwithstanding paragraph 14 (1) (c), a person who establishes that a subscriber has provided false information for registration of a SIM-card shall lodge a complaint with the Authority and request the Authority to deactivate the SIM-card. (3) The Authority shall notify the telecommunications operator of the complaint and the intended deactivation of the subscriber's SIMcard. (4)Subject to paragraph (5),where a complaint has been made to the Authority, a telecommunications operator shall give the subscriber against whom a complaint has been lodged an opportunity to be heard and to respond to the complaint made under paragraph (2) before deactivating the SIM-card. Deactivation of a subscriber's SIM" card.

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