without lawful excuse, by any means interferes with or obstructs the provision or operation of a telecommunication service; (c) steals any telecommunication equipment; (d) willfully and unlawfully damages or destroys any telecommunication equipment, or does any act with intent to, or knowing that it is likely that such act will, impair the usefulness or efficiency or prevent or impede the working of, any such equipment shall be guilty of an offence and shall be liable to a fine of not less than P50 000.00 but not more than P1 000 000.00, or to imprisonment for a term of not less than five years but not more than 15 years. (1) It shall be the duty of the Authority to consider any complaint which— (a) relates to telecommunication services provided or telecommunication equipment supplied in Botswana; or Investigation of complaints