Nn, 13 accessib!c tu !he' pubik: in acc:ordancc \Vith the provisions of this _-\ct: • ProviJed that son\c 1nfi:.)1·n1ntic•n that is exe1npted tl·o:n disclosure !oHg~'r period 11n!ess declassified ns exe111pt lforn inn;- he kepi for a d L)$UUC, 14. (1) Fvcry infunnatiun ho!der sh:il! ensure the provision of CH!Jih't\)i:lppropnatc training of ils stair on the- right of persons to acce-ss blnlding fur sliiff and inforrnation o-r records held by the institution as provided in this;-\cL pn>vi::ion of (2) E·ver:y infor1natio11 holder sha!l provide the requisite i1lfrastrui:turc nod institute n1ech1:1nisnis. processes and pr(l;;,:edures fbr ensuring effective con1pliance and i1npk:rnen1ntion of this :\ct. 15 ........! l) ;\n i11f';)rtnat1on holder sha!I rnnke available to the Uisdo,;111~ ,,f puh!ic inf()rrnation in ils ('.ustody or under its control as !nfonnatien provided in this Part (;?,) /\n infonnniion hold1.cr shalL p11rst1ant lo suhc;ection ( l ).. puf. 1 the follo;v\ng inforn1ntion produced b:,:. Gr in relntion to, that instituJion 1.vi1h1n sixty v111rking d<:iys 1cralion er receipt ufthe 1 • 11\fO-nnatio11.- (aj n1aiH1a]::;, policies. procedure;< ruk's or :,;itTHL1r ins\rurnents \\-hich havtc hccn prepnred fiJr, or axe used h;- otfic.crs uf the institn1inn in .. _. __ 1 • (i) discharging thlc l\tnctions and pov,.i::rs of the Institution; (ii) handling. rv-con1n1cnda1\,)ns; con1plaints, rnak decisions or 01· (iii) p1\;vid1ng ad-,to persons outside the institution vvith respec1 to r!g,hts, privilegi:::.sor benefits. or to obligations, penalties Ql" other dctTitnents, to or f()r vvhicb, su~~h persons rnc.1;/ bi: entitled or subject to; {b) the nan1es, designations nnd other pnr1icnlars of inf(Irn1ation officers, including ofr'iciu! physica! add1·esses and ek~-ctr<)nic nddresses 'vhe-re nn applic<int n1ay subrnit ri:-quests fo1- p\f()nnatio11 . • • fc) nny prescnbcd /()1·n1s_ proccd1.1rtos, pr\1cessc:, or rules f{)r L'llgnge-nient -,~ith 1hc 1nstitutron hy n1en1b<:0rs of' the public; (:i) the part1cu!ars of nny arrangcnicnt, statutory or othcr\-vise, n1e1nbers of that exists consultati0n \Vith, or representation the public in relation to the fornlulation or irnplernentation of poHc\c-s or sirnilar docun1cn1s of the institulion: