1) Notify all its unregistered SIM Card users of its intentions to suspend the
Telecommunications Services if the unregistered Subscriber does not comply with the
provisions of this Directive within sixty (60) working days of the coming into force of this
Directive.
2) Use the following methods to notify unregistered SIM card users and request compliance
by:
a) Sending a Short Message Service (SMS) to the unregistered phone number;
b) Broadcasting the request on established radio and television channels;
c) Posting a notice at all outlets that sell the SIM card of the Telecommunications
Operator;
d) Printing a notice on a newspaper with national circulation rights; or,
e) Publishing notices and postings on the Telecommunication Operator’s website and
official social media pages.
3) Suspend the SIM Card of an unregistered SIM Card user if the unregistered SIM card user
fails to comply with this Directive following notifications provided under Sub-Article (1)
of this Article.
4) A Telecommunications Operator shall reactivate a suspended SIM Card where a
Subscriber is found to have complied with these Directives.
PART FOUR
SALE OF SIM CARDS BY AUTHORIZED AGENTS, DEALERS, AND DISTRIBUTORS
16. Use of an Authorized Agent, Dealer, and Distributor
1) A Telecommunications Operator may use an Authorized Agent, Dealer, or Distributor to
sell and distribute SIM Cards or a built-in SIM Card mobile telephone or SIM-enabled
mobile communication equipment or device.
2) An Authorized Agent, Dealer, or Distributor who sells and distributes a detachable SIM
card or built-in SIM Card mobile telephone or SIM-enabled mobile communication
equipment or device shall have written evidence of authorization from the respective
Telecommunications operator.
3) A Telecommunications Operator shall inspect its Authorized Agent, Dealers, and
Distributors on a monthly basis to ensure compliance with SIM card registration
requirements of this Directive.
17. Requirements for Authorized Agents, Dealers, and Distributors
Every Telecommunications Operator shall ensure that an Authorized Agent, Dealer, and
Distributor referred to under Sub-Article (2) of Article 16 provide the required information as
listed in Sub-Article (3)(b) of Article 7 of this Directive.
18. Submission of Quarterly Reports
Every Telecommunications Operator shall, on a quarterly basis, submit to the Authority a
verified list of its Authorized Agents, Dealers, and Distributors.
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