13/3/24, 13:44
Oversight Board | Independent Judgment. Transparency. Legitimacy.
In the caption, which is in English and Turkish, the user states that the video depicts Azerbaijani
soldiers torturing Armenian prisoners of war. The caption also highlights the July 2022 gas deal
between the European Union and Azerbaijan to double gas imports from Azerbaijan by 2027.
Key findings
The Board finds that although the content in this case violates the Coordinating Harm and
Promoting Crime Community Standard, Meta correctly applied the newsworthiness allowance to
allow the content to remain on Facebook, and the contents of the video required a “mark as
disturbing” warning screen under the Violent and Graphic Content Community Standard. These
decisions were consistent with Meta’s values and human rights responsibilities.
The case raises important questions about Meta’s approach to content moderation in conflict
situations, where revealing identities and locations of prisoners of war could undermine their
dignity or expose them to immediate harm. Concerns regarding human dignity are acute in
situations where prisoners are shown in degrading or inhumane circumstances. At the same
time, such exposure can inform public debate and raise awareness of potential mistreatment,
including violations of international human rights and international humanitarian law. It can also
build momentum for action that protects rights and ensures accountability. Meta is in a unique
position to assist in the preservation of evidence that may be of relevance in prosecuting
international crimes and supporting human rights litigation.
The scale and speed at which imagery of prisoners of war can be shared via social media
complicates the task of resolving these competing interests. Given the acute harms and risks
facing prisoners of war, the Board finds that Meta’s default rule prohibiting the posting of
information that could reveal the identities or locations of prisoners of war is consistent with the
company’s human rights responsibilities under the UN Guiding Principles of Business and
Human Rights (UNGPs, commentary to Principle 12). These responsibilities are heightened
during armed conflict and must be informed by the rules of international humanitarian law. The
Board agrees with Meta that the public interest value in keeping the content on the platform with
a warning screen outweighed the risk to the safety and dignity of the prisoners of war.
The Oversight Board’s decision
https://www.oversightboard.com/decision/FB-YLRV35WD/
4/26
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