the contract in a manner that serves the purpose of the contract during that time and the consumer does not use the goods or products which he/she receives nor receive any benefit or value from them. Article 58 Unless the service provider and the consumer agree on another period for delivery or contract performance, the consumer may terminate the contract with a service provider where delivery or other performance of the contract is delayed for a period exceeding thirty (30) days and shall be entitled to a refund to any payments made by him/her under the contract for the products, services or other contract performance affected by this delay. A consumer shall have no obligation to pay for any goods, products or services that were not ordered by him/her nor pay for the cost of returning such goods including any goods or products delivered to the consumer by the service provider by mistake. A service provider shall have an obligation to notify the consumer of any delay or other difficulties experienced by it that have substantial effect on the contract performance. Article 59 The service provider shall identify, at or before collection of such information, the purposes for which personal information about the customer is collected. The service provider shall not, except as permitted or required by law, or with the consent of the customer to which the personal information relates, collect, use, retain or disclose customer personal information for undisclosed or unauthorised purposes. The service provider shall be responsible for any records of customer personal information or any records of customer electronic communications, in the custody or control of the service provider or its agents. The service provider shall take reasonable steps to ensure that the personal information of the customer and related records are protected by security safeguards that are appropriate to their importance. Chapter Nine Powers of the Supreme Council Article 60 In its capacity as the supreme authority entrusted with regulating the telecommunications and information technology matters, the Supreme Council shall act to enable the use of e- transactions and commerce in a simple manner and may in particular, for the purposes of achieving this, carry out the following: 1. oversee the provision, use and development of electronic transactions and commerce means; 2. issue, renew, suspend and terminate licenses and authorisations necessary in accordance with the provisions of this Law; 3. oversee the development of codes of conduct for the information technology sector and the practices of the service providers; 4. take appropriate legal actions and measures to ensure that service providers and other persons falling under the jurisdiction of this Law comply with the provisions of this Law, its regulations and its implementing decisions; 5. establish the criteria and framework for the protection of information including the personal information of the customer; 6. set the appropriate criteria and standards to protect the consumers that use electronic transactions or electronic commerce services 7. issue decisions to determine the fees for the licenses, authorisations and services provided by the Supreme Council and the rules for assessing the remuneration for those services in accordance with the provisions of this Law. Article 61 The Supreme Council shall be solely responsible for the management of the “.qa” country­code top­level domain (ccTLD), and may delegate management of the “.qa” ccTLD to third parties. The Supreme Council shall issue the decisions regarding management and mechanisms of domain names in the State of Qatar including imposition of any relevant fees or remuneration and shall set out the dispute resolution procedures relating to domain names.