National Communication Act No. 24 35. (4) Requirements to implement the work to which Licence applies according to agreed time schedules and to notify the Authority of any constraints hindering timely implementation at any stage. (5) Requirement to submit quarterly and annual reports indicating the technical, administrative and financial aspects and any other information and data at such periods as specified by the Authority. (6) Compliance with regulation, directives and orders issued by the Authority and any applicable laws affecting the nature of Licence issued. (7) Establishing special unit for receiving and settling of customer complaints; (8) Where the Licensee wishes to enter into any association, contract or arrangement with a third party to provide communication services which only the Licensee is permitted to provide under the Licence he or she shall first seek approval of the Authority before entering into such association, contract or arrangement. (9) The Licensee shall not enter into any arrangement with any person operating international communication services on terms or conditions deemed by the Authority to be in conflict with the public policy and national interests of South Sudan. Cancellation of Licence. (1) (2) The Authority shall cancel any communication Licence in any of the following circumstances(a) a Licensee’s non-payment of the prescribed fees for renewal of the Licence at the specified time without acceptable excuse; (b) where the Licensee contravenes any conditions of the Licence; (c) upon liquidation of the Licensee’s business, declaration of bankruptcy or loss of legal capacity; (d) where the Competent Minister or the Board has determined that continuation of the Licence may prejudice the public policy or national interests of South Sudan. The Authority may cancel a Licence issued for any specific services or area, if: (a) the Licensee contravenes any provisions of this Ac tor regulations; (b) where the Licensee’s operations have resulted in harm to other persons or where the Licensee refuses to adapt his or her operations after having been required to do so by the Authority; 23