15
ENFORCEMENT, SUSPENSION AND DEACTIVATION
15.1
Without prejudice to the Authority’s powers to ensure compliance with this Regulation pursuant
to the powers conferred on it by the Telecommunications Law, Affected Licensees shall comply
immediately with any written emergency order issued by the Authority to take remedial action to
ensure compliance with the provisions of this Regulation, including but not limited to an order to
Suspend or Deactivate any Subscriber(s) for any reason whatsoever provided that the Authority
shall use such powers in a non-discretionary manner and such emergency order shall be based
on the written request of a law enforcement agency of the Kingdom. Without prejudice to the
foregoing, in the event that any audit conducted pursuant to Article 11.3 above reveals that the
Subscriber Information is inaccurate or incomplete, the Authority may issue an emergency order
requesting the Affected Licensee to Suspend the affected Subscriber’s SIM-Card Enabled
Telecommunications Service immediately.
15.2
Affected Licensees shall Deactivate the SIM-Card Enabled Telecommunications Service of a
Subscriber if the Affected Licensee has reasonable grounds to suspect that the Identification
Credentials submitted by the Subscriber are false.
15.3
Affected Licensees shall ensure that any SIM Card that is reported as lost or stolen shall be
promptly Suspended. If, upon the expiry of 30 days the Subscriber has not confirmed that the
SIM Card has been recovered, then the Affected Licensee shall Deactivate the SIM-Card
Enabled Telecommunications Service attributable to that SIM Card.
15.4
Upon the Deactivation of a SIM-Card Enabled Telecommunications Service the Affected
Licensee is entitled to reuse the number associated with that Subscriber’s Deactivated SIMCard Enabled Telecommunications Service without further notice.
15.5
Without prejudice to the foregoing, if it is determined by the Authority that Registration,
Verification or Activation has not been carried out in accordance with this Regulation or is
otherwise incorrect, or that the Subscriber Database is incorrect or that any data provided by an
Affected Licensee pursuant to the provisions of this Regulation is incorrect or has been
manipulated, the Authority may deem the Affected Licensee to be in material breach of this
Regulation and issue an Article 35 Order including the imposition of an appropriate fine.
15.6
Without prejudice to the Authority’s powers provided for in the Telecommunications Law, the
Authority may take the following measures in respect of any Affected Licensee that infringes
any provision of this Regulation:
(a) the imposition of an appropriate fine in accordance with the provisions of Article 35 of the
Telecommunications Law; and
(b) order the cessation of any act or omission which constitutes such infringement.
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CSD/0515/041