Timeframe of providing information
Article 8
(1) Institutions shall provide the requested information to the applicant as soon as possible
within 10 working days beginning from date information is requested. In case the
institutions have a justifiable reason(s), this duration can be extended to another 10
working days. In case of any extension of the period, the institution shall contact the
applicant and provide him/her a written justification including reasons for extension.
(2) Institutions shall provide media and journalists with the requested news-worthy
information as soon as possible within one working day from the date of receiving the
request for information.
(3) Institutions are responsible to provide the requested information that is necessary for the
safety, security and freedom of an individual within one working day of receiving a request.
Costs of providing information
Article 9
(1) When provision of information demand expenses, the applicant is responsible to pay for the
actual costs incurred. Otherwise the request is rejected.
(2) The costs in paragraph one shall only include the cost of reproducing information and
sending it to the applicant. Reproduction includes copying the original document in hard,
audio or visual format. Applicants are exempted from paying any costs for the first twenty
pages of the requested information.
(3) The amount of costs and the manner of payments is established in accordance with the
procedures prepared by the Access to Information Commission in consensus with the
Ministry of Finance.
Procedure of providing information
Article 10
(1) Institutions shall provide information to the applicant in the format requested provided that
it does not cause damage to the original document.
(2) An applicant can request information in any of the following forms:
1- A copy of the original document in either paper or electronic form.
2- An opportunity to inspect documents, models and samples at the premises of the
public institution.
3- A copy of the original document in a written, audio or visual form.
4- Providing information in audio or visual form.
5- Providing a sample.