Records available on request PAIA procedure Company Information Fees Recourse Further Details 2.4 The Section 51 Manual must list the categories of records which are available upon request. Outline the PAIA procedure to be followed to request access to information from the private company (i.e. Form C). Including the details of the head of the company or the company’s CEO (as in terms of PAIA the Information Officer of a private company is usually the CEO or head). State the requester and access fees applicable in terms of PAIA (see Section 3 for further information). What remedies are available to requesters if their request for information has been refused. Any further details relating to requests for access to records. Automatically available information held by a public body As mentioned in the introduction to this section, not all information requires a formal request to be accessed. Various public bodies are required by a manner of different laws to make certain information publicly available. Even beyond this, many institutions will disclose further information voluntarily for the sake of transparency, accountability and convenience to the public. In order to promote the voluntary disclosure of information and to facilitate greater access to this information, Section 15 of PAIA requires all public bodies to publish a list, known as the ‘Section 15 notice’ or ‘voluntary disclosure notice’, of all the information that pertains to that body which is available to anyone automatically. South African Human Rights Commission 25