at ensuring everywhere in Ivory Coast the access of all the essential Telecommunications / ICT
provisions of good quality and affordable price. It is ensured in accordance with the principle of
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equality, continuity, adaptability and transparency.
It includes the supply of urgent Telecommunications / ICT services, the supply of special services for
disabled people or people having specific social needs
the field of Telecommunications / ICT.
The responsibility of the universal service falls to the State. The ARTCI, within the framework of its
mission
of regulation of the Telecommunications / ICT sector
the market needs in terms of universal service, and made proposals to the Government.
Article 154 : The universal service includes:
- the supply on the overall national territory of telephone services, data transmission and high speed
internet access;
- the installation of public payphones and / or multimedia Telecommunications / ICT centers;
- A free and priority routing of telephone calls and other urgent electronic communications from any
fixed line, mobile terminal or other multimedia terminal;
- an intelligence service;
- a universal directory convening the coordinates of subscribers in electronic form.
In order to guarantee the universal service, the ARTCI may,
Telecommunications / ICT, force the powerful operators to propose the final user having lowincome to or specific social needs, tariffs, options or tariff formulas which differ from the normal
conditions of business operation
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The universal service also includes the development of the access to the aforementioned services
including the establishment of Telecommunications / ICT networks.
The Government periodically re-examines the range and content of the universal service.
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