Basis of Interconnection. (c) maintenance of end-to-end quality service and other service levels; (d) charges for interconnection; (e) billing and settlement procedures; (f) ordering, forecasting, provisioning and testing procedures; (g) points of interconnection or co-location; (h) the amount of, or the forecast procedures to be used to determine, interconnect capacity to be provided; (i) transmission of call line identity; (j) provisions for network information; (k) provisions for information regarding system modernisation or rationalisation; (l) technical specifications and standards; (m) interoperability testing, traffic management, measurement and system maintenance; (n) information provisions; (o) duration for and renegotiation of the agreement; (p) formation of appropriate working groups to discuss matters relating to interconnection and to resolve any disputes; and (q) formal dispute resolution procedures. handling and confidentiality 37. (1) The terms and conditions of an interconnection agreement shall promote increased public and 32