10.2
Each Affected Licensee must confirm that the unique identification number provided by the
Subscriber, Authorised Signatory or Public Officer corresponds to the number recorded for them
in the Subscriber Database.
10.3
Where an Authorised Signatory or Public Officer is responsible for multiple SIM-Card enabled
Telecommunications Services simultaneously, Revalidation completed in respect of one SIMCard enabled Telecommunication Service shall be deemed as having rendered all the other
SIM-Card enabled Telecommunications Services simultaneously Revalidated.
10.4
Subject to Article 10.5, where the Subscriber, Authorised Signatory or Public Officer (a) fails to
respond or (b) fails to provide a unique identification number which corresponds to that recorded
for them in the Subscriber Database, within two months of the Affected Licensee’s initial notice
as per Article 10.1, the Affected Licensee shall Suspend the Prepaid Telecommunications
Service until such time as the correct details are provided. The Affected Licensee shall record
the Suspension on its Subscriber Database.
10.5
If, within three months of the Affected Licensee’s initial notice, the unique identification number
of the Identification Credentials used for the purpose of Registration has not been submitted by
the Subscriber and Verified by the Affected Licensee, the Affected Licensee shall promptly
Deactivate the Prepaid Telecommunication Service and record the Deactivation on its
Subscriber Database.
11
THE SUBSCRIBER DATABASE
11.1
All Affected Licensees shall ensure that the Verified Subscriber Information recorded pursuant
to Articles 3, 4, 5, 6 and 9 is retained within the Subscriber Database throughout the period
during which the SIM-Card Enabled Telecommunications Service is provided to the Subscriber
and for one year after termination of the service.
11.2
Each Affected Licensee must maintain its Subscriber Database and regularly update it
whenever there is a change to the Subscriber Information, or whenever there is a change to the
status of the Subscriber, including but not limited to Activation, Suspension, Deactivation,
transfer of the SIM-Card Enabled Telecommunications Service to a third party Subscriber,
replacement of the Authorised Signatory or the Public Officer. In particular, Affected Licensees
shall update the Identification Credentials for all Subscribers upon request at any time following
the completion of Registration or of the Registration Renewal Process.
11.3
For the purposes of auditing the Affected Licensees’ compliance with the provisions of this
Regulation, the Authority may request, from any Affected Licensee, its full data dump consisting
in the Subscriber Database of that Affected Licensee and which must be provided within twentyfour (24) hours from receipt of such request, in such format and by such means as may be
prescribed by the Authority from time to time.
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CSD/0515/041