4. The Authority may reasonably request any party to submit any information at any time during the course of the administrative dispute resolution. 5. Unless it is impracticable to do so, the Authority shall, prior to rendering its decision on the dispute, deliver a draft decision to the parties and allow them at least 14 days to make submissions on such draft. 6. The Authority: a) May obtain information unofficially on any relevant matter which, in any way, it deems appropriate; and b) Give due regard to relevant evidence. 7. Save in duly justified exceptional circumstances, the Authority shall render its decision on the dispute within 120 days from the date on which the dispute was submitted to the resolution procedure, pursuant to subparagraph b) of paragraph 2 of Article 54 or to paragraph 6 of the preceding article. 8. Unless otherwise decided by the Authority, its decision shall have effect as from the date of request for dispute resolution pursuant to paragraph 1 of article 54. CHAPTER XII UNIVERSAL SERVICE Article 57 Universal access programme 1. With a view to introducing a universal access programme, as soon as it is deemed possible, but never before a period of two years has elapsed from the date of the entry into force of the present Decree-Law, the Authority shall conduct a study in order to establish a universal access programme, which shall be published on its website, and thereafter periodically review it at intervals not exceeding three years. 2. Prior to publishing or reviewing a universal access programme, the Authority shall consult with service providers, the Minister, and the Government officials responsible for rural development, education, and health, and such other persons as it considers appropriate in accordance with paragraph 4 of article 19. 3. A universal access programme shall set out: a) The objectives of the programme; b) The geographic areas covered by the universal access programme;