implementation of, regulations on classification of information systems, a list of
information systems of national importance, requirements of assuring information safety
and information security of information systems of national importance.
Article 43. Computer emergency response
1. Computer emergency response means activities to handle and settle incidents that
affect online information safety.
2. Computer emergency response must:
a/ Be quick, accurate, timely and efficient;
b/ Comply with the direction of the Ministry of Information and Communications;
c/ Involve coordination among Vietnamese and international organizations and
enterprises.
3. Ministries, ministerial agencies, government-attached agencies, telecommunications
enterprise, Internet service providers, organizations in charge of managing and operating
information systems of national importance shall form or appoint computer emergency
response teams (CERT) to take actions within their units and coordinate with Vietnam
Computer Emergency Response Team (VNCERT).
4. The Ministry of Information and Communications shall formulate, and organize the
implementation of, regulations on coordination of network emergency response.
Article 44. Obligation of organizations and enterprises to ensure information safety and
security
Telecommunications enterprises, Internet service providers, providers of public online
information and online game service providers shall:
1. Deploy technical systems and operations to ensure information safety and security.
2. Instruct Internet agents, public Internet access points and public gaming points to take
measures for ensuring information safety and security.
3. Prepare locations, connection ports and necessary technical conditions for competent
state management agencies to ensure information safety and security at the request of the
Ministry of Information and Communications and the Ministry of Public Security.
4. Issue and implement internal regulations, procedures for operating, providing and
using services, and regulations on coordination with the Ministry of Information and
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