6
DELFI AS v. ESTONIA JUDGMENT
considered the publisher of the comments, nor did it have any obligation to
monitor them.
20. On 22 October 2007 the Tallinn Court of Appeal allowed L.’s
appeal. It considered that the County Court had erred in finding that the
applicant company’s responsibility was excluded under the Information
Society Services Act. The County Court’s judgment was quashed and the
case referred back to the first-instance court for new consideration.
21. On 21 January 2008 the Supreme Court declined to hear the
applicant company’s appeal.
22. On 27 June 2008 the Harju County Court, having re-examined the
case, found for L. In accordance with the Court of Appeal’s instructions it
relied on the Obligations Act (Võlaõigusseadus) and deemed the
Information Society Services Act inapplicable. It observed that the applicant
company had placed a note on its Internet site that comments were not
edited, that it was prohibited to post comments that were contrary to good
practice, and that the applicant company reserved to itself the right to
remove such comments. A system was put in place whereby users could
notify the applicant company of any inappropriate comments. However, the
County Court considered that this was insufficient and did not allow
adequate protection for the personality rights of others. The court found that
the applicant company itself was to be considered the publisher of the
comments, and it could not avoid responsibility by publishing a disclaimer
that it was not liable for the content of the comments.
23. The County Court found that the news article itself published in the
Delfi news portal was a balanced one. A number of comments, however,
were vulgar in form; they were humiliating and defamatory and impaired
L.’s honour, dignity and reputation. The comments went beyond justified
criticism and amounted to simple insults. The court concluded that freedom
of expression did not extend to protection of the comments concerned and
that L.’s personality rights had been violated. L. was awarded EEK 5,000
(EUR 320) in non-pecuniary damages.
24. On 16 December 2008 the Tallinn Court of Appeal upheld the
County Court’s judgment. It emphasised that the applicant company had not
been required to exercise preliminary control over comments posted on its
news portal. However, having chosen not to do so, it should have created
some other effective system which would have ensured rapid removal of
unlawful comments from the portal. The Court of Appeal considered that
the measures taken by the applicant company were insufficient and that it
was contrary to the principle of good faith to place the burden of monitoring
the comments on their potential victims.
25. The Court of Appeal rejected the applicant company’s argument that
its responsibility was excluded on the basis of the Information Society
Services Act. It noted that the applicant company was not a technical
intermediary in respect of the comments, and that its activity was not of a