The Board Chairman may decide to establish one or more committees from outside CITRA to
settle disputes. The committee shall be chaired by consultant to be nominated by the Supreme
Judiciary Council or the Chairman of Legal Advice and Legislation Department, as the case
may be. The committee shall be assigned to resolution of the disputes that may arise between
CITRA and any licensed operator, or among operators themselves. It shall settle the complaints
filed by operators or others against CITRA’s decisions and procedures or which have direct
relationship to it.
The decision issued by the Chairman shall define the number of the Committee members
provided their number is odd and shall not exceed five experienced and specialized members.
The Implementing regulations shall also defines the procedures and regulatory rulings to be
adopted before such committees. Stakeholders may appear before the committee, submit their
memos and defense on the disputes referred to them.
The committee's decisions shall be binding on the disputed parties. Grievance against decisions
may be filed before the judiciary. Under all circumstances, resorting to judiciary before resorting
to this committee is not allowed. The committee shall adjudicate the disputes referred thereto
within one month from filing the grievance or the request. The objectionable issues when
reviewed before the judiciary shall be attached to the technical report prepared by CITRA.
Chapter Eight
Competition Provisions
Article (56)
The licensee may not act in any manner or do or omit to do anything that may prevent, limit, or
distort competition in any business relating to the telecommunication sector in the State if teh act
or omission occurred as a result of operating telecommunication network or providing
telecommunication service.
Article (57)
The act or omission referred to in the preceding article may obstruct, prevent, or distort
competition in any of the following cases:
A-The licensee alone, or in collaboration with others, exploits a controlling position in the market or
in a main part thereof;
B-Agreement with others for the purpose of preventing or limiting competition in the market in
the manner specified the Implementing regulations of the Law;
C-Providing potentials to the concerned parties that would limit competition in the market; and
D-Making market structure changes that may prevent or limit competition, particularly merger
in the telecommunication sector. CITRA may issue controls pertinent to the acts, works, or
omissions that prevents or limits competition.
Article (58)
CITRA is specialized in determining whether the action, act or omission that would prevent or
limit competition in accordance with the provisions of the preceding article subject to the
provisions of regulations and resolutions issued to provide and secure competition in the
telecommunication sector and the general principles covered in the license.
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