PROMOTION OF ACCESS TO INFORMATION ACT 2 OF 2000 Page 59 of 70 Act and the Protection of Personal Information Act, 2013; (e) all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by this Act and the Protection of Personal Information Act, 2013, including the manner of lodging(i) (ii) (iii) an internal appeal; a complaint to the Information Regulator; and an application with a court against a decision by the information officer of a public body, a decision on internal appeal, a decision by the Information Regulator or a decision of the head of a private body; (f) the provisions of sections 14 and 51 requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual; (g) the provisions of sections 15 and 52 providing for the voluntary disclosure of categories of records by a public body and private body, respectively; (h) the notices issued in terms of sections 22 and 54 regarding fees to be paid in relation to requests for access; and (i) the regulations made in terms of section 92. (3) The Information Regulator must, if necessary, update and publish the guide at intervals of not more than two years. (4) The guide must be made available as prescribed. Section 11 (2) A request contemplated in subsection (1) excludes a request for access to a record containing personal information about the requester. Section 14 (1) The information officer of a public body must in at least three official languages make available, as referred to in subsection (3), a manual containing(a) in general (i) (b) a description of its structure and functions; (ii) the postal and street address, phone and fax number and, if available, electronic mail address of the information officer of the body and of every deputy information officer of the body designated in terms of section 17 (1); (iii) a description of all remedies available in respect of an act or a failure to act by the body; and (iv) such other information as may be prescribed; insofar as this Act is concerned(i) a description of the guide referred to in section 10, if available, and how to obtain access to it; (ii) sufficient detail to facilitate a request for access to a record of the body, a description of the subjects on which the body holds records and the categories of records held on each subject; (iii) the latest notice, in terms of section 15 (2), if any, regarding the categories of records of the body which are available without a person having to request access in terms of this Act; (iv) a description of the services available to members of the public from the body and how to gain access to those services; and (v) a description of any arrangement or provision for a person (other than a public body referred to in paragraph (a) or (b) (i) of the definition of 'public body' in section (1) by consultation, http://juta/nxt/print.asp?NXTScript=nxt/gateway.dll&NXTHost=juta&functio... 2016/12/02