Unsolicited Electronic Messages Ordinance Part 5 5-16 Section 35 Cap. 593 whether to commence an investigation into a contravention or suspected contravention of a provision of this Ordinance; (b) take such action as the Authority considers necessary for the purpose of assisting or enabling the Authority to investigate a contravention or suspected contravention of a provision of this Ordinance; or (c) provide information to the Authority for the purpose of assisting or enabling the Authority to establish, operate or administer a do-not-call register, and the telecommunications service provider shall give effect to such directions before a date specified in the notice, being a date reasonable in all the circumstances of the case. (2) No directions shall be issued to a telecommunications service provider under subsection (1) in relation to a matter for which the Authority may serve a notice on the telecommunications service provider under section 36 (Authority may obtain information or documents relevant to investigation) or section 38 (Authority may issue enforcement notice). (3) No directions shall be issued to a telecommunications service provider under subsection (1) unless the Authority is satisfied that the telecommunications service provider has been afforded a reasonable opportunity to make representations to the Authority. 35. Authority may impose financial penalties (1) The Authority may, by notice in writing served on a telecommunications service provider, require the telecommunications service provider to pay to the Government the financial penalty specified in the notice in any case where it fails to comply with any direction issued in respect of the telecommunications service provider under section 34 Last updated date 5.12.2014