Electronic Communications Act, 2008 (e) ACT 775 conditions under which claims and complaints of communications services subscribers or customers which are not satisfactorily resolved by the service provider may be submitted to the Authority, and the procedures to be applied by the Authority in handling the claims and complaints, (f) procedures for the administrative adjudication, mediation, or arbitration of disputes between operators, (g) procedures for the determination of breaches of Regulations and the imposition of sanctions, warnings and other penalties in respect of the breach, (h) other matters that the Board may from time to time consider necessary, having regard to the objectives and functions of the Authority, and (j) the guidelines, standards and other requirements that the Authority may issue or specify. (2) The Authority shall publish the Regulations on its website. (3) Despite the Statutory Instruments Act, 1959 (No. 52) the penalty for contravention of the regulations shall be a fine of not more than two thousand penalty units. Forbearance 98. (1) The Authority may refrain, in whole or in part and conditionally or unconditionally, from the exercise of any power or the discharge of any duty under this Act in relation to electronic communications network or service, class of electronic communications services or use of spectrum by a person where the Authority finds that to be in the interest of the Republic. (2) Before determining to refrain from the exercise of any power or the discharge of any duty, the Authority shall publish the matter for decision in the Gazette. (3) A decision of the Authority under this section may be the subject of appeal to the Tribunal. Communications during a state of emergency 99. (1) Where a state of emergency is declared under Article 31 of the Constitution or -another law, an operator of communications or mass communications systems shall give priority to requests and orders for the transmission of voice or data that the President considers necessary in the interest of national security and defence. 63