6.1 - The Licensees ( and only through authorised persons from Licensees ) must verify the
Registration Information submitted by the Mobile Consumer during the Registration Process by :
6.1 . 1 . verifying the Registration Information against the information contained in the
Identification Documents or in other documents submitted during the Registration Process ,
where possible ; and
6.1 . 2 . comparing each original Identification Document against the copy submitted during the
Registration Process to verify that the copy provided is a true copy of the original Identification
Document
6.2 - After the verification of the Registration Information in accordance with Article 6.1 , the
Licensee shall return the original Identification Documents and the originals of any other
documents to the Mobile Consumer and shall retain clear and true copies of such documents .
6.3 - If the Licensee cannot verify the Registration Information submitted by the Mobile
Consumer for Registration in accordance with the steps described in Article 6.1 , then the
Registration is deemed to have failed .
6.4 - The TRA has the right to amend the process , procedures and requirements of verification
process from time to time .
7 - Mobile Consumers Database
Each Licensee shall create and maintain a Mobile Consumers Database that contains all verified
Registration Information and Mobile Subscription Contract information for each Mobile
Consumer of that Licensee . For clarification , the Mobile Consumers Database shall contain all
the Registration Information related to the Mobile Consumer and in all status ( such as during
service activation , suspension , deactivation , transfer of Mobile Subscription Contracts ,
replacement , or … etc ).
8 - Service Activation
8.1 - The Licensee shall not activate the service to the Mobile SIM Card of any New Mobile
Consumer until the Mobile Consumer has been Registered .
8.2 - The Licensee shall notify the Mobile Consumer of the success or failure of his or her
Registration and service activation of the Mobile SIM Card ( if applicable ) within forty - eight (
48 ) hours from the date of completion of the Registration Process .
9 - Registration Renewal
9.1 - The Licensees shall update the Registration Information for all Mobile Consumers upon :
9.1 . 1 . the expiry of the Registration’s expiry date of the Mobile Consumer which is entered in
the Licensee’s Mobile Consumers Database during the last successful Registration or
Registration Renewal ; or