the consumers' complaints, and the relative investigations, relating to Telecommunications / ICT services and where appropriate, submit the aforementioned complaints to the appropriate institutions. The missions of regulation by the Telecommunications / ICT Regulatory Agency, independently, impartially and transparently. Article 73 : The ARTCI has a Regulatory Board, a collegial body, and a General Management authority of the Regulatory Board. The Regulatory Board is responsible for carrying out the missions of the ARTCI, and General Management is under the authority of the Regulatory Board managing the services of the ARTCI. A decree made in the Cabinet Meeting specifies the organization and operation of the ARTCI in with the provisions of the hereby ordinance. Article 74 : The Regulatory Board is made up of seven members, including a chairman appointed by decree Made in Cabinet Meeting for an office of six years non renewable. The members of the Regulatory Board are chosen, because of their probity, qualifications and proven in the fields of Information and Communication Technologies, after a transparent under the responsibility of the Minister in charge of Telecommunications / ICT . No one can be a member of the Regulatory Board to be final or to carry out an activity pronounced by a jurisdiction. The members of the Regulatory Board commit their personal responsibility in the performance of the missions which are assigned to them. The members of the Regulatory Board, except for serious Offense duly justified. They can not be trusted beyond seventy years old. If one of the members of the Regulatory Board resignation to any impediment duly noticed, it is provided to its substitution within two month as from the date of resignation or notice of the impediment. The member chosen to substitute him, after a call for appointment, fulfilling his duties for the remaining duration of the office. For the first office of the members of the Regulatory Board, three members, except the Chairman, are