The obligations of service providers described in this Chapter shall extend to the installation, operation, maintenance
and repair of all telecommunications facilities that are owned or provided by them and located on the customer’s
property. A service provider shall have the right to enter a customer’s premises or property for the purposes
described in the preceding paragraph, subject to the following conditions:
1. The service provider has notified the customer and has received the customer’s consent.
2. The service provider dispatches identified and qualified personnel.
Article 105
The General Secretariat may issue any orders relating to service provider liability, customer refunds and
damages associated with the provision of services, and it may take the provision of such services into
consideration in the course of approving terms of service pursuant to Article 96 of this By-Law.
Chapter Ten
Access to Property
Article 106
Where a service provider cannot, on commercially reasonable terms and within sixty (60) days following the
commencement of negotiations between it and the concerned party:
a. Obtain the consent of the government authority having jurisdiction over State public and private property or
facilities to construct, maintain or operate telecommunications network facilities on that land or facility; or
b. Gain access to the pole, duct, tower or other supporting structure of a telecommunications, electrical power or
other transmission system constructed on that property or facility that is owned or controlled by the State,
the service provider may apply to the Supreme Council for assistance or to exercise its powers under applicable laws
and regulations.
Article 107
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