The Telecommunications Law 45. The Service Licensee shall, in conducting installation or maintenance of the Network Facilities, take necessary preventive measures to minimize the damage. 46. Where a Service Licensee installs or maintains his Network Facilities, if it causes injury or death to a person or damage to any property due to negligence or willful failure of him, the injured or aggrieved person shall be entitled to compensation from the Service Licensee in accord with the stipulation. 47. The Service Licensee shall, in implementing any work under this Law which may affect any high-way road, street, railway, river, cannel, other water way, irrigated agricultural system, drain, water supply system, communications link, harbor works or other public or private works, or in erecting network facilities for telecommunications service above or under the ground using network facilities, carry out in accord with law in a manner having regard to the safety of any person or property. 48. If the Department considers it necessary for any Telecommunications Service or telecommunications network inside a building which is under construction or completed or on land, or for the enhancement of the quality of the Network Service inside the building and on the land, it may: (a) coordinate with the relevant agencies to require the developer or owner of building and land to provide space for enabling to install Network Facilities inside the building or on the land within the prescribed period. (b) direct the Service Licensee to install Network Facilities within the prescribed period. (c) direct the Service Licensee to bear wholly or partly the costs and expenses incurred in installing the Network Facilities. 49. The Department may manage cooperative activities in the erection and installation of Network Facilities of the Service Licensees in order to avoid unnecessary budget and for environmental conservation. Chapter XIV Dispute Resolution 50. The Service Licensees may: (a) when any dispute arises in carrying out providing any Telecommunications Service or Network Facilities, submit such dispute to the Department if it cannot be settled by themselves; (b) if any dispute arises in carrying out access and interconnection of the Network Service to the Network Facilities, submit such dispute to the Department. 51. The Department shall mediate and resolve, in respect of dispute between the Service Licensees which is submitted for mediation and resolution pursuant to section 50, or even if not submitted, if such dispute may harm the public interest. 52. (a) A person dissatisfied with the mediation and resolution made by the Department under section 51 may: (i) if the dispute is the case which relates to the telecommunications technology, appeal to the Ministry within 30 days from the date on which the decision is made; Page 9 of 14