———_ 14th January, 2021 (3) A hard copy of the Form referred to in subregulation (1), may be obtained from the information holder from which information is sought. (4) A request for access to information shall contain a sufficient description of the information seeker and the information being requested to facilitate the processing of the application. (5) Where the request does not contain sufficient description of the information seeker or the information sought, the information officer shall require the information seeker to provide further details so as to facilitate processing of the request. (6) Where the information seeker is unable to provide the details requested under subregulation (5), the information officer shall, so far as possible, assist the information seeker to provide the necessary details: Provided that the information officer shall ensure that the information seeker confirms the version of the request for information which has been made with assistance. (7) Where the information seeker shows sufficient reason for failing to submit the request in the prescribed Form and provides an oral request, the oral request shall be reproduced in writing by the information officer and read out to the information seeker for confirmation. (8) An information officer shall not refuse to grant a request for access to information based solely on the ground that the request was not made in the prescribed Form. (9) For purposes of subregulation illiteracy, disability, indigence or minority. (7), sufficient reason includes {2.—(1) An information seeker may send a request for information by email or in other electronic form holder, to the official channel of an information Electronic request (2) Where the request for information is submitted in electronic format, the information officer shall print and file the request in the records of the information holder. (3) An information holder electronic requests for information: (4) An shall set up an information officer shall acknowledge auto reply system for receipt of an electronic request for information within five working days from the date the request is received. 13.—(1) An information holder shall communicate a decision to grant or refuse access to information to an information seeker in Form 2 in the Second Schedule hereto within fifteen days from the date the request for information is received. (2) Where an information holder decides to grant access to information, the information officer shall, within five working days of that decision, inform the information seeker— Processing of a request for information