2.a. b. The Charters of Obligations may also provide for specific administrative consequences that will incite the service or body to meet their obligations undertaken towards the transacting citizens. They may also provide for the obligation of immediate payment or payment within an express or exclusive time limit, of money or other compensation - restitution of the citizen for deficient fulfilling of the obligations undertaken by the relevant Charter. Such provisions are also applicable in cases where special provisions stipulate obligations of services towards citizens. In cases where specific consequences - obligations of the service to the citizens are provided for, the procedures for asserting the citizens’ claims arising from violations of the content of the Charter should also be provided for. Compensation may be paid to citizens only once for the same reason. The non payment of compensation for the same reason is certified by submission by the applicant citizen of a statutory statement to the competent service. Any obligations of the service or body provided for by the pertinent regulations, in relation to the exercised powers, continue to be applicable and may be amended by the Charters of Obligations only in case they introduce more favourable provisions for the citizens. The commitments undertaken by the services or bodies by the Charters are applicable exclusively and solely for the service or body that issued the Charter and such service or body may amend or supplement it. The first passage of para.8, article 5 of Law 1943/1991 (Official Gazette 50 A') is replaced as follows: "The amount of the payable sum provided for in the previous paragraph 7, is determined by the Committees of paragraph 13 of the present article, on motion of the General Secretariat for Public Administration of the Ministry of Interior, Public Administration and Decentralisation or the Region, which take over the case at the request of the citizen". Paragraph 13, article 5 of Law 1943/1991 is replaced as follows: "A Special Committee for the Application of the above provisions is established within the Ministry of Interior, Public Administration and Decentralisation, for matters included in the authority of the Ministries, consisting of advisors or associates of the Court of Audit or the Legal Council and civil servants of the Ministry of Interior, Public Administration and Decentralisation. A resolution of the Minister of Interior, Public Administration and Decentralisation shall determine the number and capacity of the members of the Committee, regular and substitute. The resolution for the appointment of members also determines the secretary of the Committee and his/her substitute, out of the Ministry's civil servants. The relevant issues are introduced to the Committee by civil servants of the said Ministry appointed each time by the General Secretary. A Special Committee for the application of the above provisions is established to the seat of each Region, for issues referring to services of the public sector, as defined by the provisions of article 14 of Law 2190/1994, as applicable each time, operating within the specific region, consisting of advisors or associates of the Court of Audit or the Legal Council of the State or judges of appeal of administrative courts and civil servants of such Region. A resolution of the General Secretary of the Region shall determine the number and capacity of the members of the Committee, regular and substitute. The resolution for the appointment of members also determines the secretary of the Committee and his/her substitute, out of the Region's civil servants. 13