20 Right to Information Act, No. 12 of 2016 (b) contact details of the information officer; (c) contact details of the designated officer; (d) fees to be charged for obtaining any information from such public Authority. (2) The fee referred to in subsection (1)(d), shall be determined in accordance with the fee scheduled formulated by the Commission under section 14(e). Manner in which information is to be provided. 27. (1) Where decision has been made to grant a request for information, such information shall be provided in the form in which it is requested for, unless the information officer is of the view that providing the information in the form requested for would not be detrimental to the safety or preservation of the relevant document or record in respect of which the request was made. (2) Where an information officer is unable to provide the information in the manner requested for, it shall be the duty of such officer to consult the citizen and render all possible assistance to the citizen to determine an appropriate alternative means of providing access to the information and to facilitate compliance with such request. (3) Subject to the provisions of subsection (1), a citizen, whose request for information has been granted, is entitled to:– (a) inspect relevant work, documents, records; (b) take notes, extracts or certified copies of documents or records; (c) take certified samples of material; (d) obtain information in the form of diskettes, floppies, tapes, video cassettes or any other electronic mode or through printouts where such information is stored in a computer or in any other device.