Electronic Transactions Act, 2011 (2) Uganda (o) any alternative dispute resolution code to which the person subscribes and how the code may be accessed electronically by the consumer; (p) the security procedures and privacy policy of the person in respect of payment, payment information and personal information; and (q) where appropriate, the minimum duration of the agreement in the case of agreements for the sale, hire, exchange or supply of products or services to be performed on an ongoing basis or recurrently; A person offering goods or services for sale, hire or exchange through an electronic transaction shall also provide a consumer with an opportunity— (a) to review the entire electronic transaction; (b) to correct any mistakes; and (c) to withdraw from the transaction before placing an order. (3) Where a person offering goods or services for sale, hire or exchange through an electronic transaction fails to comply with subsection (1) or (2), a consumer may cancel the transaction within fourteen days after receiving the goods or services under the transaction. (4) Where a transaction is cancelled under subsection (3)— (a) the consumer shall return the goods to the person who offered the goods or, where applicable, cease using the service; and (b) the person selling or offering the goods or services shall refund all payments made by the consumer after deducting the direct cost of returning the goods. (5) For the purposes of subsection (4) (b) the person offering the goods or services shall use a payment system which is secure according to the accepted technological standards at the time of the transaction. (6) Where a person offering goods or services for sale, hire or exchange by electronic means fails to comply with subsections (4) (b) and (5) he or she is liable for the damage suffered by the consumer (7) Subsection (3) does not apply to an electronic transaction— (a) for financial services, including, investment services, insurance and reinsurance operations, banking services and securities; (b) by way of an auction; (c) for the supply of foodstuff, beverages or other goods intended for everyday consumption if they are supplied to the home, residence or workplace of the consumer; (d) for services which began with the consumer’s consent before the end of the seven-day period referred to in section 25(1); (e) where the price for the supply of goods or services is dependent on fluctuations in the financial markets and which cannot be controlled by the supplier; (f) where the goods— (g) (i) are made to the specifications of the consumer; (ii) are clearly personalised; (iii) by reason of their nature cannot be returned; or (iv) are likely to deteriorate or expire rapidly; where audio or video recordings or computer software is unsealed by the consumer; By Laws.Africa and contributors. Licensed under CC-BY. Share widely and freely. 12