6. POSTAL SERVICES 6.1 INTRODUCTION The Government recognises that all citizens have a right to access basic postal services and will ensure that the country has a vibrant and efficient postal sector. This will be achieved by among others, ensuring that postal operators provide affordable, equitable and efficient universal service. The Government has designated the Postal Corporation of Kenya (PCK) to be the National Postal Operator. 6.2 POLICY OBJECTIVES This policy aims to achieve the following objectives: a) Promotion of quality of services and responsiveness to customer needs; b) Increased access to quality and affordable universal postal services; c) Promotion of private sector participation in the postal sector; d) Enhancement of postal security; e) Promotion of R&D in the postal sector; and f) Increased cooperation with sub-regional, regional and global postal service organisations. 6.3 STRATEGIES a) Rollout more postal service points; b) Improve collection and distribution of mail and parcels; 35