PROMOTION OF ACCESS TO INFORMATION ACT 2 OF 2000 Page 65 of 70 was not in compliance with this Act, to the Information Regulator in the prescribed manner and form for appropriate relief. (3) A third party(a) that has been unsuccessful in an internal appeal to the relevant authority of a public body; (b) aggrieved by a decision of the information officer of a public body referred to in paragraph (b) of the definition of 'public body' in section 1 to grant a request for access; or (c) aggrieved by a decision of the head of a private body in relation to a request for access to a record of that body, may within 180 days of the decision, submit a complaint, alleging that the decision was not in compliance with this Act, to the Information Regulator in the prescribed manner and form for appropriate relief. 77B Modes of complaints to Regulator (1) A complaint to the Information Regulator must be made in writing. (2) The Information Regulator must give such reasonable assistance as is necessary in the circumstances to enable a person, who wishes to make a complaint to the Information Regulator, to put the complaint in writing. 77C Action on receipt of complaint (1) The Information Regulator, after receipt of a complaint made in terms of section 77A, must(a) investigate the complaint in the prescribed manner; (b) refer the complaint to the Enforcement Committee established in terms of section 50 of the Protection of Personal Information Act, 2013; or (c) decide, in accordance with section 77D, to take no action on the complaint or, as the case may be, require no further action in respect of the complaint. (2) During the investigation the Information Regulator may(a) act, where appropriate, as conciliator in relation to such complaint in the prescribed manner; or (b) take such further action as is contemplated by this Chapter. (3) The Information Regulator must, as soon as is reasonably practicable, after receipt of a complaint, advise the complainant and the information officer or head of a private body, as the case may be, to whom the complaint relates of the course of action that the Information Regulator proposes to adopt under subsection (1). 77D Regulator may decide to take no action on complaint (1) The Information Regulator, after investigating a complaint received in terms of section 77A, may decide to take no action or, as the case may be, require no further action in respect of the complaint if, in the Information Regulator's opinion(a) the complaint has not been submitted within the period referred to in section 77A (2) and there are no reasonable grounds to condone the late submission; (b) the complaint is frivolous or vexatious or is not made in good faith; or (c) it appears to the Information Regulator that, having regard to all the circumstances of the case, any further action is unnecessary or inappropriate. (2) In any case where the Information Regulator decides to take no action, or no further action, on a complaint, the Information Regulator must inform the complainant of that decision and the reasons for it. http://juta/nxt/print.asp?NXTScript=nxt/gateway.dll&NXTHost=juta&functio... 2016/12/02