STAATSKOERANT, 24 JANUARIE 2014 No. 37261 TABLE OF CONTENT FORWORD BY MINISTER FORWORD BY DEPUTY MINISTER 3 CHAPTER 1: GREEN PAPER 7 1.1 GREEN PAPER FOR PUBLIC CONSULTATION 7 1.2 BACKGROUND TO THE POLICY REVIEW: PROPOSAL FOR DISCUSSION 8 CHAPTER 2: THE CONTEXT FOR POLICY REVIEW 9 2.1 THE FRAMING PAPER OVERVIEW 9 5 2.2 KEY PRINCIPLES 9 2.3 HISTORICAL OVERVIEW 2.4 WHY REVIEW THE POLICIES, LAWS AND REGULATIONS GOVERNING THE COMMUNICATIONS SECTOR? 2.5 CHANGING ICT ENVIRONMENT 2.6 ICT AS AN ENABLER AND NATIONAL IMPERATIVES CHAPTER 3: THE CURRENT STATE OF THE SOUTH AFRICAN COMMUNICATIONS SECTOR ............. 3.1 ELECTRONIC COMMUNICATIONS SECTOR 3.2 BROADCASTING SERVICES SECTOR 10 10 11 12 13 13 17 5.3 OVERVIEW OF THE MARKET 21 24 41 28 28 29 29 30 31 31 .46 33 33 38 5.4 DIGITAL AGE 40 5.5 THE LEGAL PROVISIONS RELATED TO THE QUALITY OF SERVICES 43 5.6 REFORM TRENDS 44 CHAPTER 6: DIGITAL INFORMATION AGE: E-SERVICES & CYBERSECURITY 45 45 45 46 47 48 50 50 50 50 51 51 53 53 53 54 55 3.3 POSTAL SERVICES SECTOR 3.4 E-SERVICES (INCLUDING E-COMMERCE) CHAPTER 4: POSTAL INFRASTRUCTURE SERVICES........................................... ...... ...... 4.1 INTRODUCTION 4.2 POLICY AND REGULATORY ENVIRONMENT 4.3 OVERVIEW OF POSTAL SERVICES AND PRODUCTS 4.4 MARKET STRUCTURE AND COMPETITION 4.5 POSTAL UNIVERSAL SERVICE AND ACCESS 4.6 POSTAL SERVICES IN THE DIGITAL AGE 4.7 POSTAL REFORM TRENDS CHAPTER 5: INABLING ENVIRONMENT FOR ELECTRONIC COMMUNICATIONS.. 5.1 INTRODUCTION 5.2 REGULATORY ENVIRONMENT 6.1 INTRODUCTION 6.2 E-GOVERNMENT 6.3 E-COMMERCE IN SOUTH AFRICA 6.4 CYBERSECURITY 6.5 POLICY REFORM & TRENDS CHAPTER 7: INFORMATION TECHNOLOGY (IT) 7.1 INTRODUCTION 7.2 INFRASTRUCTURE, SERVICES AND APPLICATIONS 7.3 CHALLENGES FOR IT MARKET GROWTH 7.4 KEY SUCCESS FACTORS AND FUTURE TRENDS 7.5 INNOVATION AND NEW APPLICATIONS CHAPTER 8: BROADCASTING 8.1 INTRODUCTION 8.2 THE FUTURE 8.3 REGULATORY PARITY 8.4 REGULATORY PARITY AND INTERNET CONTENT ............... . 1 This gazette is also available free online at www.gpwonline.co.za 5

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