Act 7 (i) Electronic Signatures Act 2011 to verify the validity, suspension or revocation of the certificate; and (ii) to observe any limitation with respect to the certificate. 8. Trustworthiness. When determining whether or to what extent any systems procedures and human resources utilised by a certification service provider are trustworthy, regard may be had to the following factors— (a) financial and human resources, including existence of assets; (b) quality of hardware and software systems; (c) procedure for processing of certificates and applications for certificates and retention of records; (d) availability of information to signatories identified in certificates and to potential relying parties; (e) regularity and extent of audit by an independent body; (f) 9. the existence of a declaration by the state, an accreditation body or the certification service provider regarding compliance with or existence of the foregoing; or (g) any other relevant factor. Conduct of the certification service provider. (1) Where a certification service provider provides services to support an electronic signature that may be used for legal effect as a signature, that certification service provider shall— (a) act in accordance with representations made by it with respect to its policies and practices; (b) exercise reasonable care to ensure the accuracy and completeness of all material representations made by it that are relevant to the certificate throughout its life-cycle or which are included in the certificate; 14