National Postal Policy ii. 4.4.2 The lack of a standardized physical address system also limits attempts to increase productivity through the automation of mail handling and application of other modern postal systems. Policy Directions Ensure the establishment and use of a comprehensive national address system. 4.5 Policy Objective: Postal Security and Safety To attain optimum security and safety in the provision of postal services in the country. 4.5.1 The Issues The postal services are faced with increased threats from modern day terrorism, as well as the prohibited dissemination of narcotics contraband and other undesirable articles. Theft, loss and violation of postal items is currently on the decline but remains a major concern. 4.5.2 Policy Directions Ensure there is security and safety in the provision of postal services. 4.6 Policy Objective: Capacity Building To have a skilled and efficient human resources base that will effectively deliver the increasingly diversified postal services in the changing environment. 4.6.1 The Issues There are inadequate skills to handle technological development and the emerging complex logistics in the postal sector and, inadequate commercial orientation in the market place. Ministry of Communications and Transport 10