Electronic 262 [ N o . 21 of 2009 and Communications Transactions (b) the circumstances and manner in which registrations may be assigned, registered, renewed, refused, or revoked by the registries; (c) the pricing policy; (d) the provisions for t h e restoration of a d o m a i n n a m e registration and penalties for late payments; (e) the terms of the domain name registration agreement which registries and registrars shall adopt and use in registering domain n a m e s , including issues in respect of privacy, consumer protection and alternative dispute resolution; (f) the processes and procedures to avoid unfair and anti­ competitive practices, including bias to, or preferential treatment of actual or prospective registrants, registries or registrars, protocols or products; (g) t h e r e q u i r e m e n t s to e n s u r e t h a t each d o m a i n n a m e contains an administrative and technical contact; (h) the creation of new sub-domains; (i) the procedures for ensuring the monitoring of compliance with the provisions of this Act, including regular .zm domain name space technical audits; and (j) any other matter relating to the .zm domain n a m e space as may be necessary to achieve the objectives of this Part. Dispute resolution Act No. 19 of2001 5 3 . A n y d i s p u t e u n d e r this Part shall be d e t e r m i n e d in accordance with the Arbitration Act. PART X LIMITATION OF LIABILITY OF SERVICE PROVIDERS Definition 5 4 . In this Part, "service provider" means any person providing information system services. Recognition of representative body for service provider 55. (1) The Minister may, on application by a representative body for service providers, by notice in the Gazette, recognise such body for purposes of section fifty-six. (2) The Minister shall recognise a representative body referred to in subsection (1) if— (a) its members are subject to a code of conduct; (b) its membership is subject to adequate criteria; (c) the code of conduct requires continued a d h e r e n c e to adequate standards of conduct; and (d) the representative body is capable of m o n i t o r i n g and enforcing its code of conduct adequately.