Unofficial translation Amendments as of September 2014 Article 19. Denial of access to information (1) Refusal to provide a piece of official information or document will be explained in writing; such an explanation will include the date, on which the answer was made, the name of the officer in charge, the grounds for refusal with a mandatory reference to the normative act (title, number, adoption date, source of official publication) on which the refusal is based, as well as the procedure for contesting the refusal, including the prescription term. (2) Information providers cannot be forced to prove the nonexistence of undocumented information. Article 20. Fees for providing official information (1) Fees will be levied for providing official information and documents, except for cases specified by law, in amounts and according to procedures set by representative bodies; such fees will be disbursed to the state budget. (2) The fees will not exceed the costs incurred during the search for and processing of the information or parts thereof, copying, sending it to the applicant and/or translating it from the state language, based on the request of the information solicitor. (3) Fees for providing analytical or novel information, as well as information synopses, carried out on the request of the information solicitor, will be established on the basis of a bilateral contract between the applicant and the corresponding institution. (4) No fees will be levied for information requested by the information solicitor, if this information: a) influences directly the rights and freedoms of the information solicitor; b) is presented verbally; c) is solicited for examination on the institution's premises; d) contributes to the transparency of the public institution and is in the interest of society. (5) If the information provided to the information solicitor contains inaccuracies or incomplete data, the public institution is under the obligation to make the corresponding corrections and additions free of charge, except for cases when such corrections require considerable efforts and costs not planned for and not taxed when the information was first provided. (6) The public institution will inform the applicant in the most appropriate and detailed way possible about the rules for fees calculation for the information released. Article 21. General provisions on protection of right to information (1) When a person deems that one of his/her legitimate rights or interests has been violated by the information providers, he/she may contest these acts extrajudicial and directly in the competent administrative court. (2) The person can turn to the ombudsman for protection of his or her legal rights and interests.