1.15 - Registration Information means all information and documentation , as described in  Article 5.4 , submitted by a Mobile Consumer during the Registration Process , or in updating his  or her Registration Information ;  1.16 - Registration Renewal means the process by which the Mobile Consumers’ Registration  Information is updated ;  1.17 - Registration Process means the process and steps described in Article 4.2 ;  1.18 - Regulatory Framework means the licences , policies , directions , instructions , orders ,  decisions , procedures , guidelines or other regulatory instruments which have been issued by the  Supreme Committee , the TRA’s Board of Directors , or the TRA , and any amendments thereto ;  1.19 - SMS means the short messaging service provided by the Licensees as a mobile service and  is used to transmit and receive short text messages to and from SMS enabled devices ;  1.20 - Subscription Period means the period of validity of a Mobile Subscription Contract ;  1.21 - Suspend means to disable the mobile services of the Mobile Consumer such that the  Mobile Consumer cannot make outgoing calls ( except to Emergency Numbers or the Licensee  with whom the Mobile Consumer has entered into that Mobile Subscription Contract ), or send  SMS messages , and Suspended has a corresponding meaning . For clarification , the Mobile  Consumer whose mobile services have been Suspended may receive calls and receive SMS  messages ;  1.22 - Telecommunications Law means the Federal Law by Decree No 3 of 2003 Regarding the  Organisation of the Telecommunications Sector , as amended ; and  1.23 - UAE means the United Arab Emirates .  2 - Legal References  Article 14 ( 3 ) of the Telecommunications Law grants the TRA the authority to issue policies  with respect to “ the terms and level of services provided by the Licensees to users , including  the standards and quality of service provided , the terms and conditions of supply of such  services , the handling and resolution of user complaints and disputes , the provision of  information to users , the use of user information and the rendering of bills to users ”.  3 - Scope and Purpose  3.1 - The purpose of this Regulatory Policy is to :  3.1 . 1 . set out the duties and obligations of the Licensees with respect to the Registration of  Mobile Consumers ;  3.1 . 2 . regulate and control Registration Process and requirements of Mobile Consumers ; and  3.1 . 3 . achieve the accuracy of received and entered Mobile Consumers Registration  Information in Licensees’ Mobile Consumers Databases .  3.2 - This Regulatory Policy applies to all Licensees who enter into Mobile Subscription  Contracts with Mobile Consumers .