9.1 . 2 . a request from the Mobile Consumer at any time after the date of the last successful
Registration or Registration Renewal .
9.2 - The Licensees shall follow the Registration Process when updating Registration
Information . The TRA has the right to amend the Registration Renewal process from time to
time .
9.3 - Once the Mobile Consumer’s Registration Information has been successfully updated in
accordance with the Registration Process , the Mobile Consumer’s Registration is deemed to
have been renewed successfully .
9.4 - The Licensee shall notify the Mobile Consumer of his or her successful Registration
Renewal within forty - eight ( 48 ) hours from the date of renewal .
10 - Suspension and Deactivation
10.1 - No less than one ( 1 ) calendar month prior to the date that a Mobile Consumer’s
Registration will expire , the Licensee shall :
10.1 . 1 . advise the Mobile Consumer that his or her Registration will expire , and the date of
that expiry .
10.1 . 2 . advise the Mobile Consumer that his or her Mobile SIM Card and mobile services will
be Suspended unless the Mobile Consumer submits the required and verifiable Registration
Information for Registration Renewal prior to the date of expiry .
10.2 - If the Mobile Consumer submits the required and verifiable Registration Information prior
to the date of expiry , the Licensee shall renew the Mobile Consumer’s Registration .
10.3 - If the Mobile Consumer does not submit the required and verifiable Registration
Information prior to the date of expiry , the Licensee shall Suspend the Mobile Consumer’s
Mobile SIM Card and mobile services , and give the Mobile Consumer notice of the Suspension
within twenty - four ( 24 ) hours .
10.4 - Where the Licensee at any time determines that the Mobile Consumer has submitted false
Registration Information , the Licensee shall , at its discretion , either :
10.4 . 1 . immediately Suspend the Mobile Consumer’s Mobile SIM Card and mobile services ,
in which case the Mobile Consumer’s Registration is deemed to have expired ; or
10.4 . 2 . immediately Deactivate the Mobile Consumer��s Mobile SIM Card and mobile services ,
and give the Mobile Consumer notice of the Suspension or Deactivation and the reason for same
within twenty - four ( 24 ) hours .
10.5 - Every notice of Suspension given to the Mobile Consumer in accordance with Articles
10.3 , 10.4 , or 10.7 shall state that unless the Mobile Consumer submits the required and
verifiable Registration Information prior to the expiry of three ( 3 ) months from the date of the
Suspension , his or her Mobile SIM Card and mobile services will be Deactivated .
10.6 - If , after Suspension , the Mobile Consumer submits the required and verifiable
Registration Information prior to the expiry of three ( 3 ) months from the date of the Suspension