c) Carrying out the internal procedures necessary to provide access to the requested
information.
d) Monitoring and controlling the correct processing of requests for access to information.
e) Keeping a register of requests for access to information.
f) Ensuring the availability on the appropriate website of the information to which access is
requested most frequently.
g) Maintaining an updated content map identifying the different kinds of information held by
the body.
h) Any others necessary for ensuring the correct implementation of the provisions of this Act.
3. The rest of the entities included within the scope of application of this Title shall clearly
identify the competent body responsible for addressing requests for access.
Article 22. Formalization of access.
1. Access to information shall preferably be given by electronic means, unless this is not
possible or the applicant has expressly indicated other means. When access cannot be given at
the time of notification, it should be provided, in all cases, within a maximum of ten days.
2. In the case of opposition from a third party, access shall only be given when, after this
access has been granted, the period for lodging an appeal to an Administrative Court has
expired without such an appeal having been formalized, or if the appeal has been resolved by
confirming the right to receive the information.
3. If the information has already been published, the decision may be limited to informing the
applicant of how said information may be accessed.
4. Access to this information shall be free of charge. However, the dispatch of copies or
transfer of data to a format different from the original may lead to a payment requirement
under the terms set forth in Act 8/1989, of 13 April, on Public Fees and Prices, or, when
applicable according to the regulations of the Autonomous Community or Local Entity which
may be applicable.
Section 3. Legal Challenges
Article 23. Appeals.
1. The appeal procedure set forth in the following Article shall be considered to replace
administrative appeal procedures pursuant to Article 107.2 of Act 30/1992, of 26 November,
on the Legal System of the Public Administrations and Common Administrative Procedure.
2. Notwithstanding the provisions of the previous paragraph, the decisions handed down by
the bodies set forth in Article 2.1.f) may only be appealed before an Administrative Court.
Article 24. Appeals to the Council on Transparency and Good Governance.
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