6. Ensure and facilitate the freedom to form consumer and other relevant groups or organisations, and provide the opportunity for such organisations to present their views government and decision-making processes affecting them. 7. Create a monitoring and regulatory capacity to maintain consumer protection policies in a rapidly changing environment. 8. Create, maintain and evolve standards for the safety and quality of consumer goods and services. 9. Ensure equitable nationwide access to goods and services of general utility, and to develop appropriate incentives and support for nationwide access. 10. Develop, review, maintain or strengthen, as appropriate, mechanisms for the exchange of information on national and regional policies and measures in the field of consumer protection; 11. Develop and strengthen information regarding products which have been banned, withdrawn or severely restricted in other jurisdictions in order protect our citizens adequately against the harmful effects of such products. Environmental Protection The Government of Kenya has made a special commitment to environmental protection and environmental sustainability. ICTs are fundamental in all areas of society today, including in caring for the environment and providing assistance in the wake of natural disasters. The rapid evolution of new technologies generates a large amount of ewaste, which can be either totally or partially recycled or reused. As Kenya begins to mass produce devices and ICT infrastructure, the issue of environmental protection becomes particularly important, as such, the government undertakes to prudently regulate the disposal of e-waste, promote the use of ICT to mitigate the impact of climate change and broaden the use of technologies for natural disaster and emergency monitoring, prevention, mitigation and response. Specifically, among other measures, the government will: 1. Promote the use of ICT to monitor and protect the environment. The government will design, develop and deploy an environmental early warning system. 2. Enhance climate change modelling, adaptation, mitigation, monitoring, and response through the appropriate use of relevant ICTs. 3. Encourage the development of energy efficient facilities which minimise negative environmental impact 4. The Government will ensure that ICT players and consumers minimise the effect of infrastructure, appliances, machines, devices and tools on the environment. 5. Develop comprehensive policies on electric and electronic waste management, based on a positive relationship with stakeholders and the development of mechanisms of coordination between the public, private and decentralised sectors and civil society. The government will develop an inventory of e-waste production, collection and recycling in the country and work to identify and eliminate the main bottlenecks in the recycling chain; 6. The Government will provide incentives for the adoption of best practices to encourage reduction of carbon footprint, efficient energy management, e-waste recycling, water tower restoration, afforestation and recycling of ICT products; 7. Provide incentives for investors and innovators who develop ICT waste disposal and recycling facilities that meet agreed global safety and environment standards; 8. Promote cooperation and policy making in the region for the use of ICT in natural disasters, and for prevention of and response to climate change and emergencies, based on common standards and best practices, since natural disasters transcend the national sphere Language Policy Language is a key component in ensuring access to information, fostering national unity and economic growth. To this end, the Government will: 1. Promote national unity through the proper management of Kenya’s linguistic heritage Ministry of ICT, Kenya 27/37 November-2019

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