3/10/22, 12:48
Oversight Board | Independent Judgment. Transparency. Legitimacy.
violence. It did not have the potential to “intimidate, exclude, or silence other users.” Instead,
Facebook’s decision illegitimately suppressed the voice of a person raising a human rights
concern.
8.3 Compliance with Facebook’s human rights responsibilities
Removing this content was inconsistent with the company’s commitment to respect human
rights, as set out in its Corporate Human Rights Policy. In relation to terrorist content,
Facebook is a signatory of the Christchurch Call, which aims to “eliminate” the dissemination
of “terrorist and violent extremist content” online. While the Board is cognizant of human
rights concerns raised by civil society concerning the Christchurch Call, it nevertheless
requires social media companies to enforce their community standards "in a manner
consistent with human rights and fundamental freedoms."
I. Freedom of expression (Article 19 ICCPR)
Article 19 states that everyone has the right to freedom of expression, which includes freedom
to seek, receive and impart information. The right to freedom of expression includes
discussion of human rights (General Comment 34, para. 11) and is a “necessary condition for
the realization of the principles of transparency and accountability” (General Comment 34,
para. 3). Furthermore, the UN Declaration on Human Rights Defenders provides that
everyone has the right to “study, discuss, form and hold opinions on the observance, both in
law and in practice, of all human rights and fundamental freedoms and, through these and
other appropriate means, to draw public attention to those matters” (A/RES/53/144, Article
6(c)).
The user sought to highlight concerns about an individual’s solitary and prolonged
confinement. The Board notes that international bodies have raised human rights concerns
about such practices. The Nelson Mandela Rules set out that states should prohibit indefinite
as well as prolonged solitary confinement as a form of torture or cruel, inhuman, or degrading
treatment of punishment ( A/Res/70/175, Rule 43). Discussing the conditions of any
individual’s detention and alleged violations of their human rights in custody falls squarely
within the types of expression protected by Article 19 of the ICCPR, as emphasized in the UN
Declaration on Human Rights Defenders seeks to protect.
While the right to freedom of expression is fundamental, it is not absolute. It may be
restricted, but restrictions should meet the requirements of legality, legitimate aim, and
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