a) it does not contain all the information mentioned in the 1st clause of the following Article; b) it is discovered that the information about the identity of the author are false; c) it is the second request on the part of the same person within the last 6 months for the same information, with the exception of the case foreseen by the 4th clause of the Article 10 of the following law. 4. The applicant does not have to justify the inquiry. 5. In case of oral inquiry, the applicant must in advance tell his name and last name. Oral inquiry is given an answer when: a) The disposal of the inquired information can prevent to state and public security, public order, public health and morals, other’s rights and freedoms, environment and person’s property. b) It is important to make sure that the given information holder has the relevant information. c) It is important to clarify the procedure according which the information holder processes the written inquiries. 6. The answer to the oral inquiry is given immediately after listening to the inquiry or within the shortest possible time frame. If the person making the oral inquiry is not telling his name, last name and/or the oral inquiry does not correspond to the conditions defined in the sub clauses a, b and c of the 5th clause of the following Article, then the information holder can decline the oral inquiry. 7. The answer to written inquiry is given in the following deadlines: a) If the information required by the written inquiry is not publicized, than the copy of that information is given tot the applicant within 5 days after the application is filed. b) If the information required by the written inquiry is publicized, than information on the means, place and time framework of that publication is given within 5 days after the application is filed. c) If additional work is needed to provide the information required, than the information is given to the applicant within 30 days after the application is filed, about which a written notice is being provided within 5 days after the application submission, highlighting the reasons for delay and the final deadline when the information will be provided. 8. The answer to written inquiry is given on the material carrier mentioned in that application. If the material carrier is not mentioned and it is impossible to clarify that within the time limits foreseen by the following law, than the answer to the written inquiry is given by the material carrier that is the most suitable for the information holder. 9. In the cases foreseen by the 7 a sub clause of the following Article, the person submitting inquiry can by his wish, as defined by legislation, get acquainted with the information within the premises of the information holder, getting back his written inquiry. 10. If the information holder does not possess the information sought or if the disclosure of that information is beyond its powers, than within 5 days after the written inquiry is filed, it must inform the applicant about that in a written form, and if it possible, also point out the information on the place and body, including archive, that holds that information. 11. If the information holder does not possess all the data on the inquired information, than it gives the applicant the part of the data, that it possesses and in case of possibility also points out in the written answer the information on the place and body, including archive that holds that information.