14th January, 2021 documents to the head of the information holder, within five working days from the date of receipt of the request for internal review made pursuant to subregulation (1). 24.—(1) Every information holder shall put in place an internal review mechanism for addressing complaints relating to handling of requests for information from aggrieved parties. (2) An aggrieved party shall not be charged Procedure for internal review a fee for requesting an internal review of a decision related to a request for information. (3) The head of the information holder shall appoint an officer senior to the information officer and who was not involved information request, to undertake the internal review: in handling the initial Provided that up to three senior officers may be appointed to undertake the review process. (4) The aggrieved party and the information officer shall be given an opportunity to be heard during the review process. (5) The outcome of the internal review shall be presented to the head of the information holder for endorsement after which, the head of the information holder shall inform the aggrieved party, in writing, of the decision of the review panel. (6) The internal review process shall not take more than twenty-one days from the date the information seeker presented the request for review. PART VI—EXTERNAL 25. REVIEW OF DECISIONS OF INFORMATION HOLDERS Where any aggrieved person has exhausted the internal review process of an information holder, the person may make an application to the Commission in Form 6 in the Second Schedule hereto, for a review of the External review ofa decision by decision of the head of the information holder. information holder 26. An aggrieved person and the information holder shall be given an opportunity to be heard during the review process. Right to be 27.—(1) In making the determination referred to in section 44 (6) of the Determination Act, the Commission shall have regard to information obtained through— (a) inquiries; (5) investigations; (c) examination of any record in question; and (d) representations made by the parties (2) The Commission shall, within seven days of making its determination, communicate its decision, in writing, to the aggrieved person and the information holder. (3) The Commission shall give a copy of the determination to (a) the aggrieved person; heard