Case 2:21-cv-00031-BJR Document 34 Filed 01/21/21 Page 3 of 14
AWS, an Amazon.com, Inc. company, offers “computing services for businesses,
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nonprofits, and government organizations globally.” Decl. of Amazon Exec. 2, ¶ 3 (“Exec. 2
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Decl.”). According to Parler, “AWS is the world’s leading cloud service providers [sic],
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capturing a third of the global market.” Compl., ¶ 11. In June 2018, Parler entered into a
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Customer Services Agreement (“CSA” or “Agreement”) with AWS for the latter to provide “the
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cloud computing services Parler needs for its apps and website to function on the internet.”
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Compl., ¶¶ 12, 13; see CSA, Exec. 2 Decl., Ex. A.
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In recent months, Parler’s popularity has grown rapidly, and around the time of the 2020
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presidential election, according to Parler, millions of users were abandoning Twitter and
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migrating to the Parler platform. See Compl., ¶ 17. During this same time period, AWS claims
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that it received reports that Parler was failing to moderate posts that encouraged and incited
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violence, in violation of the terms of the CSA and AWS’s Acceptable Use Policy (“AUP”).
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Exec. 2 Decl., ¶ 4; Ex. C (AUP). The AUP proscribes, among other things, “illegal, harmful, or
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offensive” use or content, defined as content “that is defamatory, obscene, abusive, invasive of
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privacy, or otherwise objectionable.” AUP at 1. AWS claims that in recent weeks, it repeatedly
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communicated with Parler its concerns about third-party content that violated the terms of the
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CSA and AUP, and that Parler failed to respond to those concerns in a timely or adequate
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manner. Id., ¶ 5.
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AWS has submitted to the Court multiple representative examples, reflecting content
posted on Parler during this period, that AWS claims violated the terms of the AUP and the
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parties’ Agreement. 1 See Opp. Br. at 3-4. Parler has not denied that these posts are abusive or
that they violate the Acceptable Use Policy. Parler does claim, however, that AWS knew Parler
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The Court will not dignify or amplify these posts by quoting them here.
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